The Maps to Treasure Collection contains over 5000 maps compiled and collected over the last 50 years. Every Maps to Treasure product you order will be made especially for you. We are confident you will be delighted with the product you receive and that you will enjoy them for many years to come. If that is the case, then please tell your friends and perhaps even consider sending us a comment via our web site by going to the contact us page and selecting ‘Product Feedback’ as your enquiry type. We do take great care in making and packing every order. However, if there is anything about your delivery that you are not happy with – please tell us (by mail, email or telephone) and we will try to resolve whatever queries you may have.

Of course, if we have made a mistake with your order we will be happy to replace any affected items under our “No Quibbles” Guarantee. Should this be the case please call or email us on :

Tel: 01335 347 103

Email: oldmaps@hotmail.co.uk

Our Guarantee

Quality Guarantee

We guarantee that our Framed prints products will be free from defects in materials and workmanship for a period of 25 years from the date of production. If a framed print proves defective during this period, we will, at our option, either repair the defective map without charge for parts and labour, or provide a replacement in exchange for the defective product. If we are not able repair or replace the product, from current stock at the time of claim, using materials identical to those originally used on the defective product, we will provide the closest possible replacement from our current product range, as at the time of claim under this guarantee.

This guarantee applies to products purchased, delivered to, and used within the United Kingdom only.

This guarantee applies to products purchased direct from us and not via any third-party, eg. where you have purchased a map print only and had a third-party frame the map for you.

We may at our discretion require proof of purchase in order to provide service under the terms of this guarantee.

This guarantee shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care or through normal wear and tear. We shall not be obligated to furnish service under this guarantee to repair damage resulting from or connection to commercial or professional use.

This guarantee is given with respect to the product in lieu of any other guarantees or warranties, express or implied. We hereby disclaim any implied warranties of merchantability or fitness for a particular purpose.

Our responsibility to repair or replace defective products is the sole and exclusive remedy provided by this guarantee. We will not be liable for any indirect, special, incidental, or consequential damages however they may arise or be caused.

This guarantee is offered on and applicable to orders placed after July 2020

Your statutory rights are not affected.

Returns & Refunds Policy

General Information

Please note that every map order is custom made and therefore each order is unique and individually made to your exact requirements such as location, frame type etc. Our manufacturing process means that your map will last for successive generations and will therefore bring many years of pleasure and interest

We do take great care in making and packing every order, however, if there is anything about your delivery that you are not happy with please tell us (by email or telephone) and we will try to resolve whatever queries you may have.

Manufacturing defect or we’ve made a mistake with your order?

In the unlikely event that we have made a mistake with your order we will be happy to replace any affected items under our “No Quibbles” Guarantee or fully refund your order if you so wish. Should this be the case please call or email us to let us know :

Tel: 01335 347 103

email: oldemaps@hotmail.co.uk

We are legally obliged to inform you of the following: Your statutory rights are not affected. Your purchase is covered by the European Commission’s Online Dispute Resolution service under ADR Directive 2013 and the Regulation on Consumer ODR 2013. 

Conditions relating to the sale of products to you

Our contract

When you place an order to purchase a product from the Website, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we’ve dispatched that product to you (the “Dispatch Confirmation E-mail”). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

Safe & Secure

We use bank-strength, industry-standard security.

No Maps to Treasure customers have ever reported fraudulent use of a credit or debit card as a result of purchases made online with us.

When the padlock appears in your address bar, you know you can trust that the information you transmit to us is safe and secure.

We do not store your credit card information. When you enter your credit card details, your transaction is authorised and we immediately destroy the information. There is no risk of it being stolen from our systems, since we do not keep it in our possession.

We use secure-server software which encrypts all your personal information including credit or debit card number and name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet. In the event of unauthorised use of your credit or debit card, most banks and card issuers either cover all the charges or may limit your liability to just £50.00. In the unlikely event of unauthorised use of your credit or debit card, you should notify your card issuer immediately in accordance with its terms and conditions.

Your use of this website and the sale of our products to you are subject to the conditions set out on this page. Please read these conditions carefully before using our website. By using this website, you signify your agreement to be bound by these conditions.

The website you are currently visiting (“the Website”) is owned and operated by Maps to Treasure trading as Maps to Treasure.

For the purposes of this agreement, references to the Website shall, unless explicitly excluded, be deemed to include the Embedding Service.

Your use of the Website is subject to the following terms and conditions and use by you for any purpose whatsoever of the Website shall constitute your acceptance of these terms and conditions. If you do not agree to be bound by these terms and conditions you may not access the Website or any of the information, data or content contained herein for any purpose whatsoever.

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any Maps to Treasure content in any way unless explicitly stated within these terms and conditions. You also agree not to adapt, alter or create a derivative work from any Maps to Treasure content.